Iluminara Aesthetic is committed to protecting your personal information and privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website or engage our services.
1. What Information We Collect
We may collect personal information including:
Name
Contact details (email, phone number)
Appointment details
Health-related information relevant to treatment
Payment or billing information
We collect this information when you:
Make a booking through our website
Contact us via a form or email
Sign up for newsletters or promotions
2. How We Use Your Information
Your information is used to:
Confirm and manage appointments
Communicate with you regarding services
Personalise your treatment
Respond to enquiries
Comply with any legal or regulatory obligations
We will not sell or share your personal information with third parties unless required by law or with your explicit consent.
3. Data Storage & Security
All data is stored securely. We take reasonable steps to protect your information from misuse, unauthorised access or disclosure. Details of third-party storage (e.g. booking platforms through Timely / Fresha / Square)
4. Cookies & Website Analytics
Our website may use cookies or analytics tools (e.g. Google Analytics) to understand how visitors interact with the site. This helps us improve user experience. You can choose to disable cookies in your browser settings.
5. Access to Your Information
You may request access to the personal information we hold about you, and request corrections if needed. Contact us at: iluminaraaesthetic@gmail.com
6. Contacting Us
For privacy-related enquiries, please contact: iluminaraaesthetic@gmail.com